RETURN POLICY

We take great pride in our reputation for quality and excellent value, but in case you are unhappy with the merchandise we offer a flexible and easy return policy.

 

What is Our Return Policy?

 

We will accept Return or Size Exchange of a product only if the following conditions are met

 

  • Return/Size Exchange should be initiated within 5 days of order delivery.
  • The tags on the product should be intact.
  • The product should be unwashed, unused and in its original condition.
  • The item needs to be returned along with the original packaging and invoice.

 

Refunds

 

The refund can be processed in the form of Store Credits or Bank account refund whichever you are comfortable with.

 

3 SIMPLE STEPS TO EXCHANGE OR RETURN YOUR GOODS

 

Step 1

 

You need to inform us about the return/exchange by email within 5 business days of receiving the product on orderfashionaffair@gmail.com. Kindly also provide bank details for the refund.

 

Step 2

 

The product needs to be shipped to us within 1 week of delivery. Please courier the product to us at:

 

Return Address

 

Fashion Affair

SP-2, 22 Godam Industrial Area,

Jaipur – 302006,

Rajasthan

Tel:- 0141 – 2211081

Kindly share the return shipping slip on mail with us on orderfashionaffair@gmail.com

PS: Sorry we do not have return pickup service as of now. But soon we should be able to get it going.

 

Step 3

 

Once we receive the product(s) it will take us 3-5 business days to remit the amount to your bank account.The COD charges will not be refunded. It is a non-refundable, convenience fee.

 

If you would like to keep the amount in store credit, you’re more than welcome to!

 

PLEASE NOTE THAT “CUSTOMIZED” ORDERS WON’T QUALIFY FOR RETURN OR EXCHANGE. If you’re unhappy with the fitting of your order, you can always send it back to us. We will alter it and send it across to you. We aim for the perfect fit and shall co-operate in all ways possible to ensure perfect fitting of the outfit.